Terms and Conditions

Please read my terms and conditions prior to bookings

By financially securing your booking with a deposit, you accept these binding terms of contract.
Each client is important to me and the terms of contract are to safeguard the client’s interests and those of Alexia Jade.

NB: The importance of comprehensive wedding insurance cannot be stressed strongly enough. Insurance is for your protection and even more important than travel insurance, would you go on holiday without insurance?

All bookings are only considered as secure AFTER the payment of a non-refundable, non transferable deposit.
A breakdown of services, costs and a payment schedule will be sent with your booking confirmation. Securing your event date means the diary is closed, no further bookings will be taken at the same time, ensuring priority for your event and to protect your booking. For all bookings, the deposit is non refundable and non transferable. Although there will be multiple opportunities to gain alternative fee paid work on your chosen date, these will have been declined in favour of your secured booking. A non refundable deposit protects clients and Alexia Jade. We recommend taking out a wedding insurance policy to help you recover deposits paid for any wedding services/trades you have booked and are non refundable in the event of a wedding cancellation. In addition to the aforementioned, please note deposits are non refundable when a wedding is cancelled due to ‘an act of God’, unforeseen circumstances, prohibitive regulations by the government of any country or that arise directly or indirectly and in consequence of pandemic/notifiable disease/bacteria or contagion and variants of.

In the event that Alexia Jade cancels the booking, (apart from a cancellation due to breach of contract) monies will be returned to the client in full. Every effort will be made to find a replacement make up artist of the same skill and experience.

Payment for wedding bookings:

Deposits are payable via bank transfer. The £100 deposit fee must be paid within 5 days of the booking enquiry in order to hold your wedding date (please allow sufficient time for funds to clear).

£100 covers the cost of the trials within the premier wedding service, trials cannot be booked separately. Your wedding date is not secured by booking a trial. The deposit fee also covers administrative duties and communications in connection to your booking.

After a successful trial, the event date must be secured within 7 days by making a 50% payment of the outstanding balance.

The remaining 50% of the outstanding balance (including additional expenses) must be paid in full, at least two weeks prior to the wedding day. International events require travel confirmation, travel tickets and accommodation bookings to be made at least 6 months prior to the journey commencement.

Trial bookings are available: Monday-Thursday, 10am-4pm (To be booked at least 60 days prior to the event date).

Please be aware that on the rare occasion, due to prior contractual engagements, it may be necessary to reschedule trial and tuition appointments. Every effort will be made to accommodate your needs and minimise any inconvenience caused.

If you book event make-up and it becomes apparent that it is a wedding occasion (within immediate wedding party); I reserve the right to request the appropriate fee or withdraw all services on the day without further notice.

Payment for Event bookings:

Your event date, tuition booking or group booking is only considered as secure after receipt of the 50% deposit. Payment must be made within 5 days of the enquiry.

The balance must be paid in cash on the day or as cleared funds via bank transfer, 1 week prior to the booking.

An event service and wedding service differ greatly; please get in touch for information regarding your marital ceremony. The wedding service package will be applied to your quotation.

If you book event make-up and it becomes apparent that it is a wedding (within immediate wedding party) I reserve the right to request the appropriate fee or withdraw all services on the day without notice.

Cancellation and breach of contract:

• Alexia Jade Make-Up Artist reserves the right to release the date without financial recourse if the client has not adhered to the terms and conditions or has given reason to doubt the booking is valid and genuine in accordance with the services provided.

• If the client cancels the booking, any monies already paid are non refundable and non transferable, refer to non refundable deposit notations above. The right is reserved to charge the remaining fee for any trial bookings that are cancelled with less than 48 hours notice.

• Cancellation of any booking other than a trial, with less than 28 days notice will result in the full fee becoming due for immediate payment.

• Cancellations must be made in writing and are actioned on the date they are received. Authentication systems are in place. Proof of postage or receipt of time stamped email must be available with appropriate server protocols to ensure credibility. Screen shots of emails are not acceptable as this information can be manipulated. Forwarded emails are only accepted with visible, original date/time/server protocols and will be subject to verification investigations from our technical support team.

Responsibilities of the client:

Each client must comply with all terms and conditions stated and strictly adhere to payment and cancellation terms. It is the responsibility of the client to read the terms prior to financially securing their booking.

Each client must notify Alexia Jade Make-up Artist in writing of any concerns relating to allergies and products/equipment utilised.

Please provide advanced notice of any difficulties with parking or access. A surcharge may apply for non standard parking fees.

Any action by the client or any member of the party, towards Alexia Jade Make-up Artist that is considered to be threatening, abusive or harmful in any way, will result in the immediate retraction of services, the fee must be paid in full and where appropriate, criminal proceedings will be sought.

The client accepts that Alexia Jade makeup artist may use their photographic images unless a written request for refusal of photography usage is submitted.

Client details are stored in accordance with current Data Protection laws and will not be passed to a third party.

If you have any questions, please don’t hesitate to contact us on 07861 895043